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With Outlook Customer Manager, you’re able to add your customers into Outlook as a business contact — and have access to an easy-to-use CRM that will help you manage customer interactions.No more forgetting about what was discussed on the last call with one of your customers, or trying to remember what custom deal you created for another.Rules fall into two categories; organisation and notification.Rules generally don't operate on messages that have been read, only on those that are unread. By default, if Outlook is configured to connect to a Microsoft Exchange Server computer, then message rules that you create in Outlook are applied to your e-mail messages even if Outlook is not running. If a message rule specifies an action that cannot be applied on the Exchange Server computer, the rule is a client-based rule.All meetings and phone calls can easily be logged with software you are already familiar with. If you have Microsoft Office 365 Business Premium or Premium Security from Go Daddy, you don’t have to worry about a thing — you can start using Outlook Customer Manager right away at no additional cost (we’ll come back to that later).All you have to do is find an email from your customer, and click the Customer Manager button in the upper right-hand corner of Outlook.
Fear not, you’re able to share all of this information with your employees with a click of a button.Then there’s the task of taking care of your customers. Maybe you’ve heard of CRM options such as Sales Force, Pipedrive or Microsoft Dynamics.